Managed Services & Outsourced IT

Proactive Monitoring and Management

  • Proactively monitor and respond to alerts on your network
  • Proactively check on and monitor Backup jobs
  • Review logs and perform maintenance tasks
  • Monitor Antivirus software
  • Maintain and manage all covered equipment
  • Perform vendor security patch updates on all workstations, laptops, and servers after we have thoroughly tested them
  • Manage day to day tasks such as creating new users, assigning new email accounts; creating new security policies, creating new groups, etc.
  • Manage network switches and security appliances such as firewalls and routers
  • Meet or exceed all published response times
  • Onsite Service when necessary by Cipher Systems Engineers

Other Services

In addition to our standard managed services we provided the following IT Services. Please contact us for more information.

  • Business Continuity
  • Hosted Email
  • Offsite Backup
  • Vendor Management
  • Domain Name Management including SSL Certificates and DNS
  • Network Management
  • IT Consulting Services
  • IP Telephony
  • Virtualization & Consolidation
  • Storage Design

If you have any questions or just want to call to chat, please give us a call at 516-320-6828 today!